Hello, Quickbooks Accounting Small Business edition has not been automatically updating

  • 1
  • Question
  • Updated 5 months ago
  • Answered
Hello, I have just realised my Quickbooks Accounting Small Business edition has not been automatically updating and is now possibly years behind in updates. I have tried to update within the Quickbooks itself and it keeps coming up with problems and wanting me to update Reckon One which I don't think is what we have. Can you please direct me to the correct site so I can rectify this issue. Many Thanks
Photo of Shirley Kiehne

Shirley Kiehne

  • 80 Points 75 badge 2x thumb

Posted 5 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 70,854 Points 50k badge 2x thumb
Hi Shirley,
Which edition of Reckon Accounts Accounting do you currently have installed and are using?

Do you have an annual licence subscription?
(Edited)
Photo of Shirley Kiehne

Shirley Kiehne

  • 80 Points 75 badge 2x thumb
Hi Rav,

Umm I'm thinking it s Accounting Small Business Edition 2012-2013. Yes we do have an annual Licence subscription which is why I assumed it was automatically updating.
Photo of Rav

Rav, Community Manager

  • 70,854 Points 50k badge 2x thumb
Log into the Members Area on our website HERE with your Customer ID & PIN and you'll be able to download any of the software editions available to your subscription. 

Also, I'd recommend checking out the Installation & Upgrade Guide for 2018 Reckon Accounts Business which will give you all the info you need on upgrading from your current version.