HELP !!!!!!!! PRINT FUCTION UNSTABLE

Toni_9025747
Toni_9025747 Member Posts: 132
edited July 2020 in Accounts Hosted
Cannot print Estimates at all from any computer in our office, we are getting over the work arounds - it wastes time having to email then print.

Comments

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020

    Hi Toni.  I am using Internet Explorer in Aus and everything seems to be fine.

    John L G

  • Toni_9025747
    Toni_9025747 Member Posts: 132
    edited December 2018
    This has been an ongoing issue for us since we switched to hosted.....
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited February 2018
    Hi Toni,

    What's happening when you try to print? Are you getting any error messages? Where in the process is it failing?

    Does it affect estimates only? Invoices & others ok?


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  • Toni_9025747
    Toni_9025747 Member Posts: 132
    edited December 2018
    Mainly Estimates - seems Chrome doesn't want to print anything today.
    When trying to print estimates it goes to the print screen where we get to choose what printer to use - then it jams which in turn means we need to log out by way of the control panel and log back in - but still unable to print document.
  • Toni_9025747
    Toni_9025747 Member Posts: 132
    edited February 2018
    Thats great GSD Support but it doesn't help me as no one in our office can print estimates from Chrome - are there any other NZ users that also have this problem it could be an isolated issue with NZ ,