Help! The ATO’s YTD figures are wrong and don’t match the actual wages paid!

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  • Updated 2 weeks ago
I suspected something might not be right when I checked on the Business Portal which lists STP contributions (but not YTD totals) and there were several discrepancies with some payments duplicated and some not showing an amount. I checked the YTD totals on the reckon app, and they were out by around $2500 (according to my own payroll records)! I rang the ATO who were very nice, and confirmed that some payments were there twice and others not at all. I printed out the list, added all of the contributions and, by some miracle, those payments missing balanced out those that weren’t there, and the total (by my calculations) matched my bookkeeping. However, just to be sure I asked my employee (we only have one) to check on his MyGov and tell me what it shows as YTD, and it matches the Reckon App, which is wrong!. Other posts here of a similar vein say the app adds all submissions including errors and adjustments, so I thought maybe it was just the app, but now my employee has confirmed that his MyGov is also showing the same error. How do I fix this before Friday this week, as that’s the last pay this financial year. The ATO said you can’t alter the amounts by amendment after EOFY.
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Posted 2 weeks ago

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Robyn Kelly (Partner), Accredited Partner

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Hi Lynn

Looking at above there are a couple of extra points to clarify

1) Have you definitley added in all the payroll transactions for the FY into the bottom screen shot (not sure what that program is you are using)?
2) Can you ask the employee to click the down arrow next to their YTD amounts on their MyGov, reason being it should give more details.  You need to know exactly because I have a feeling the income amount of $48,587.21 includes the tool allowance but need to make sure.

Once you have ABSOLUTELY made sure the figures are correct in your program (presuming that's the bottom screen shot)?  You then need to create a negative pay in the App so the figures are then correct to what they should be on the income statement.

Without looking at your actual books and figures though this is just a guess to be honest.  You need to know which figures are 100% correct.