Help! Why would one employees wages be accepted and another not

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  • Updated 6 days ago
Why would one employees Payrun be accepted and one employees pay run not
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  • confused

Posted 1 week ago

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Maybe the ATO link was up for one pay run, but down when the other was submitted. All sorts of possibilities.
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Rav, Community Manager

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The ATO operate a 'partial acceptance' model with Single Touch Payroll submissions which means that if you send through a submission with multiple employees and one employee's data within that submission isn't correct/valid the ATO won't accept their data. The remaining employee's data within that submission will be accepted if there is nothing wrong with theirs.

This is one of the reasons why Single Touch Payroll is reported on a Year to Date basis only.