Help with STP error messages please
Options
Bruce
Member Posts: 441 Professional Partner
Can somebody please steer me in the direction of a list of STP error messages and, most importantly, what they mean. I've just had the following response which has left me completely nonplussed - and the weblink in the message is not active.
The element 'AddressDetailsPostal' in namespace 'http://sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found
0
Comments
-
I’m guessing it has something to do with the company details and addresses listed0
-
thanks Kris, I'll explore0
-
No unusual characters or fancy formatting0
-
noted, thanks0
-
Hi Bruce,
If you haven't sorted this yet, you'll find info on this error message along with some other common ones in this Knowledgebase article here -
Common ATO STP Errors in Reckon GovConnect
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
very helpful thanks0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community