We have purchased Payroll Premier 2014/15, but I am having trouble installing from our current version 2012/13.
I have attempted the step upgrade to 2013/14 trial, however, the program seems to crash when I attempt to open it to after installation and I try to access to 'upgrade our data file'.
Basically, I complete the software install and icon appears on my desktop. I double click to open and receive the text box prompt: "Warning -Sample Company Open. This is a sample file. Use it as an..."
I hit the OK button on the text box, and see a flash of the program on the screen for a fraction of a second, before it disappears.
I believe that I do need to actually open the 2013/14 trial version and 'upgrade my data' to this version before then going on to install 2014/15??
Any help would be appreciated!