Hey all, Nightmare today on Reckon!! My admin login is suddenly not working, after logging on and o

Sharee_9715561
Sharee_9715561 Member Posts: 3
edited May 2020 in Accounts Hosted

My Admin login is suddenly not working, after using it already 3 times today

Comments

  • Jacqui Allen
    Jacqui Allen Member Posts: 238 ✭✭
    edited July 2019
    I've noticed this if you've just logged off & try to login too quickly on the desktop version.
  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
    I noticed some weird stuff going on this afternoon too, seemed to correct itself after a while
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
    Hi All

    Login issues with hosted sometimes happen if you don't actually logout properly.  If you can go to control panel and log off remote sessions, logout then log back in.

    Also try clearing cookies on browser