Hi anyone else had their Reckon Account 2019 Tax Table Update fail?

Hi, I think I missed the step of restarting the computer after I had downloaded the upgrade and before I installed it, not sure if this is what caused the problem.

I didn't write down the initial error messages when the tax install failed,  but subsequently got the following when I tried to open the software, saying the it couldn't open the program because the following files were not found.

TEJ32.dll
txncore.dll
ui.dll
TXNFORM.dll

I had tried all those things you mentioned (it wouldn't let me reinstall the tax update as it thought it had already been done) and the computer suggested that I had to reinstall the software. When I went to uninstall, I found a tab that gave me the option to fix problems so I clicked on that and it seems to have fixed what ever went wrong.  

The tax version is correct, verify data found no errors, so am proceeding on the basis that it is all working.  Its hard to tell because there is no change to this years tax rates.

Please let me know if you think this may not have been as successful as it appears to have been.

On now to try and lodge my first ever STP so fingers crossed.

Thanks