Hi, Having trouble opening our Reckon accounts 2013. Never had this before

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  • Updated 1 week ago
When I try to open a notification come up !szFileBuffer.empty() if I click ok or cancel it come up with Unrecoverable Error. Asks if I would like to send a report but does not then allow me to send the report. Any suggestions? 
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Simon Beasley

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Posted 1 week ago

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Kevin Russell, Accredited Partner

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You need to use system restore to undo the last updates.
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Rav, Community Manager

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There's also some information in this Knowledgebase article -
When I try to open Reckon Accounts I get an error Notification: !sz File Buffer .empty ()