Hi having trouble with reckon one - importing my payroll over to single touch pay states nothing her

Vicky_10076841
Vicky_10076841 Member Posts: 2
edited June 2019 in Reckon One
Hi wondering if any one can help me out: When clicking onto single touch payroll it states nothing here yet, what steps do i need to take to move current pay over to single touch payroll thank s Vicky

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited June 2019
    Hi Vicky,
    Can you please ensure that the legal name details for your business in the Reckon One book match EXACTLY what is listed in GovConnect including case sensitivity & special characters etc.

    It just needs to match exactly so that the book can link to the GovConnect service. Let me know how you get on.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Vicky_10076841
    Vicky_10076841 Member Posts: 2
    edited June 2019
    I have already connected to GovConnect service, but how can I check that information is correct