Hi, I use Reckon Accounts Premier 2018 Release R2P; how do I upgrade to 2019? Not as clear as usual!

Is the application called Reckon Business Range 2019 R1?

Leigh Beadon

272 Points
frustrated

Posted 5 months ago

5 months ago

Rav, Community Manager

91,522 Points

Hi Leigh,
Did you read the upgrade guide? If not, I'll link it below along with the upgrade guide for the tax table update.

Reckon Accounts Business 2019 Installation & Upgrade Guide

2019 Reckon Accounts Tax Update Installation & Upgrade Guide

Comment

5 months ago

Data Rec, Employee

8,382 Points

Hi Leigh,

The Reckon Accounts business range includes:

Reckon Accounts Accounting
Reckon Accounts Plus
Reckon Accounts Premier
Reckon Accounts Enterprise

https://www.reckon.com/au/downloads-guides/

Image httpsd2r1vs3d9006apcloudfrontnets3_images1796073RackMultipart20190705-53025-hoe6vl-RECKON_-_Downloads_and_guides_inlineJPG1562297607

Regards,

Data Recovery Team

Comment

5 months ago

Leigh Beadon

272 Points

Hi Rav, Yes, I did, but on Page 34 under Upgrading your company file, it states to double click the Reckon Accounts icon on the desktop. When I do that it opens my existing file in 2018. Is that correct?

Comment

2019-07-05T03:54:55+00:00

Data Rec, Employee

8,382 Points

Hi Leigh,

Have you already downloaded the Reckon Accounts 2019 software installer?

Have you initiated the installation process which would normally create the icon on the desktop for the Reckon Accounts 2019?

Check the Windows desktop again, in case you have two similar looking icons, one for the 2018 and the other for the 2019 software.

Regards,

Data Recovery Team

2019-07-05T04:10:53+00:00

Leigh Beadon

272 Points

Sorry! Where do I find the Reckon Accounts 2019 software installer?? I can't find it and am running out of time!!

2019-07-05T04:24:20+00:00

Leigh Beadon

272 Points

I do not have 2 icons on the desktop; just the one for 2018 which has the current file.
Every other year there has been two at this stage, so I'm not sure where I'm going wrong!!

2019-07-05T04:27:59+00:00

Data Rec, Employee

8,382 Points

In the previous post reply (the one with picture), the link has been provided.

Just as in previous years, you would have had to download the software installer, install it (which creates the shortcut on the desktop) and then you register the software.

Regards,

Data Recovery Team