Hi, My computer has been hacked, now not printing invoices

Robert Morris
Robert Morris Member Posts: 9
Hi, My computer has been hacked with ransom ware and now my Reckon Plus 2014 is not working.  Also shows error code 14527 58308.  no print preview appears.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    Hi Robert,
    Is your computer back in working order since it was hacked?
    If so, I'd suggest reinstalling your Reckon accounting software and following the 'Clean Uninstall & Reinstall' process from the article below -

    Performing a clean un-install and re-install of Reckon Accounts Business


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Robert Morris
    Robert Morris Member Posts: 9
    edited April 2019
    Yes it is working
     will try reinstalling and will let you know if it works, thanks