Hi RAV, I cannot log in reckon app on the phone saying: an unexpected error occurred. this has been logged for investigation"

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  • Updated 1 week ago
Hi RAV,  I cannot log in reckon app on the phone saying: an unexpected error occurred. this has been logged for investigation" I try to delete the current app and download again from apple store but it still does not work. Can you please help to resolve, cause it is urgent we have to submit before 30/6/2020.

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Nancy

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Posted 1 week ago

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Rav, Community Manager

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Thanks for your report Nancy. Looks like there is a hiccup we're going through right now which we're working on as we speak.

Hope to have it resolved shortly and I'll come back to you in just a bit with more info
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Nancy

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i can log in now finally. Thanks for your quick response!
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Rav, Community Manager

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Good stuff, thanks Nancy!
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Nancy

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Hi Rav cannot log in again. Waiting for your system check and hope this issue can be resolved ASAP.
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Rav, Community Manager

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Hi Nancy,
Can you please give it another go now