Hi there , can anyone help me , my report always have error, I even rang ATO, they said my software ID is ok.

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  • Updated 3 months ago
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I tried to sent report since last Saturday, already showing error, I rang ATO,they said there is nothing wrong with them. Can anyone help pls. Urgent!
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Posted 3 months ago

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Rav, Community Manager

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Hi Yan,
This error message is not related to your Software ID.
The ATO have been experiencing issues with their SBR2 service which handles STP submissions for the last 4-ish days including today.
Its back online at the moment so I'd recommend creating your pay run again and sending it through.