HI There, I am having trouble editing my pay details for employees in STP on my mobile????

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Danny Kardos
Danny Kardos Member Posts: 2 ✭
edited January 2020 in Reckon One
When doing a pay run I go to edit the employee and the continue button that used to come up does not which means I cannot complete the pay run? Please help!!!!!

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    edited January 2020
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    Hi Danny,
    Just out of curiousity, are you using an iPhone 7? We've had a couple of reports where the 'Save' button when entering pay run info for iPhone 7 users is not being displayed when creating a payrun

    I've reported this to our app team and we have a new update coming very soon which will sort this but in the meantime, in order to get the app to display its options can you head into your iPhone settings and lower the size of your font display. You can change it back after you've finished using the STP app.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • MJV_10433200
    MJV_10433200 Member Posts: 18 ✭
    edited January 2020
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    thank you this worked

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