Home Inventory Manager - No Data

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  • Updated 3 months ago
  • Solved
I have loaded Home Inventory Manager in Personal Plus 2019. Firstly, it did not open, so I uninstalled and re-installed. Open ok but when I try and restore my .qhi backup file, there is no data! Help please!
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Albert

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Posted 3 months ago

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Rav, Community Manager

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Hi Albert,
<snip> when I try and restore my .qhi backup file, there is no data
Just to clarify this aspect, is the program unable to find the .qhi file itself? ie. there is no option to select the .qhi extension?
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Albert

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Thanks for your response. Yes - I can find a .qhi file which shows some 750 kb data and is my back-up file, but when I open it, there is no data.
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Geoff

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No ..... why should that be a problem Robyn ?
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Robyn Kelly, Accredited Partner

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Because it looks like you have opened a backup file - which is from 2015 - which may not have recent information in it.
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Geoff

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So where do I go from here .... ???
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Geoff

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Isn't that what a back-up file is for ...? 
same file name as required .... recent information ??
I've just installed a 2017 copy of RHIM with the same results ...
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Geoff

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Look's like I might have solved my HIM problem Robyn ....
qhi file on this pc was about 350k, but I just found on my second b/u pc same (?) file size is 600k+ .... used this file on HIM and all look's good .... not sure where that 350 file came from ...
so hopefully you've done with me ..... thank's for your assistance