hosted logging in ok but not responding

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  • Updated 10 months ago
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logging into reckon accounts hosted fine, but when I choose to do anything - ie. load a bill, print a report etc, nothing happens. No response.
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Tiffany Gunn

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Posted 10 months ago

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Tiffany Gunn

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This reply was created from a merged topic originally titled hosted not responding.

logging into reckon accounts hosted fine, but when I choose to do anything - ie. load a bill, print a report etc, nothing happens. No response.
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Rav, Community Manager

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Hi there Tiffany,

Can you please exit the file (File Exit) and then end the active session in the Hosted control panel. Once that is done, log out, close your browser and then try again.

Does the same thing happen after this?
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Tiffany Gunn

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Thank you very Rav.  worked a treat.

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