Hosted not launching 2017R2 from Chrome on my Moto G5+ mobile

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  • Question
  • Updated 8 months ago
  • Answered
Logged into hosted on my mobile in Chrome. After launching 2017R2 it opens a new window, shows it is trying to connect and then it closes the window again.

Have checked if any other user needed to be logged off, cleared browser history but still the same issue.

Other suggestions?

Cheers Ernie
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Posted 8 months ago

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Rav, Community Manager

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Hi there Ernie,

Have you been able to use Hosted on this device successfully on previous occasions?
Hi Rav, no first time I tried - is that worse or better?
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John G, Information Support Analyst

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Hello Ernie,

I'm sorry but Reckon Accounts Hosted will not run on a mobile phone.  It will run on a tablet.  


regards,
John