hosted reckon is freezing - unuseable

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Richard Speight_7142384
Richard Speight_7142384 Member Posts: 3 ✭
edited June 2020 in Accounts Hosted
reckon hosted 2019 opens and works for a bit and then freezes - have to crash out: File Exit doesn't work - sometimes only works for seconds and sometimes minutes - Not in response to any particular activity - anytime.  Happens using different computers, Mac and Windows, different browsers and different locations, all with excellent internet/wifi

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  • Richard Speight_7142384
    Richard Speight_7142384 Member Posts: 3 ✭
    edited July 2019
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    Additional to above, i've tried the fix of creating a portable company file and restoring from it.  No change - still freezes.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    If you cant get on to Reckon and you don't have an Accredited Partner that you regularly use, perhaps email me your Hosted login details and file access details - linda@abcomputing.com.au and I will try logging in and see what happens for me?   or visit https://partnersearch.reckon.com/ to find an Accredited Partner near you?


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