Hosted Service Message 23/07/2015

  • 1
  • Announcement
  • Updated 4 years ago
  • (Edited)
Archived and Closed

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We are currently aware of some customers experiencing difficulties connecting to the Hosted Service. This is currently being investigated by our technical staff. Further updates to come as they arrive. Thank you for your patience and understanding.


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Mirko, Alum

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Posted 4 years ago

  • 1
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Mirko, Alum

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Official Response
Update Friday 24th July 08:35AM AEST - Issue was resolved overnight. Some users may need to reopen their file by browsing for it (full instructions to come). If you are having trouble getting into Hosted, please first try to remote disconnect the session from Control Panel and log back in. Should this fail please give our technical support team a call - support lines open 8:30AM AEST.

**Edited to include latest update.

UPDATE: 9:32AM AEST.

Steps and message from Product team for impacted users here: http://info.reckon.com/24072015
(Edited)