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340 Points
Posted 9 months ago
Rav, Community Manager
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67,580 Points
Hi Adam,
Outbound emails from Reckon Accounts Hosted will show the email address accountshosted@reckon.com, this cannot be changed.
Check out info on this topic in this KB article -
Customers receiving emails from accountshosted@reckon.com and not from my email address.
Outbound emails from Reckon Accounts Hosted will show the email address accountshosted@reckon.com, this cannot be changed.
Check out info on this topic in this KB article -
Customers receiving emails from accountshosted@reckon.com and not from my email address.
(Edited)
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340 Points
I understand that "accountshosted@reckon.com" this is the case when I send Invoices and statements. It is not the case when I select forms to email such as payslips.
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340 Points
This is a screen shot of what I am talking about.

When emailing payslips I want to change the default from email address.
I cant find anywhere to do this. Staff are replying back to the emailed payslip they receive and it is going to the wrong department.
When emailing payslips I want to change the default from email address.
I cant find anywhere to do this. Staff are replying back to the emailed payslip they receive and it is going to the wrong department.
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