How can change the send from email address for Reckon Accounts hosted forms

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  • Updated 4 months ago
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Adam Gilbee

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Posted 5 months ago

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Rav, Community Manager

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Hi Adam,
Outbound emails from Reckon Accounts Hosted will show the email address accountshosted@reckon.com, this cannot be changed.

Check out info on this topic in this KB article -

Customers receiving emails from accountshosted@reckon.com and not from my email address.
(Edited)
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Adam Gilbee

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I understand that "accountshosted@reckon.com" this is the case when I send Invoices and statements.  It is not the case when I select forms to email such as payslips.
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Adam Gilbee

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This is a screen shot of what I am talking about.

When emailing payslips I want to change the default from email address.
I cant find anywhere to do this.  Staff are replying back to the emailed payslip they receive and it is going to the wrong department.