How can I open a Reckon Business file when it has a .nd extension

Options
Corinne_7636863
Corinne_7636863 Member Posts: 8 ✭
edited February 2017 in Reckon Accounts (Desktop)
A client has put a Reckon Business file in Drop Box for us to pick up but it appears with a .nd extension and we can't open it.  Is there a way to open this file?

Comments

  • Adrian_6974554
    Adrian_6974554 Member Posts: 191 ✭✭
    edited February 2017
    Options
    Hello Corrine

    Get them to back up the file then put the .qbb file in the drop box.

    The .nd is not the file that you require.

    Adrian
  • Alex Tan
    Alex Tan Member Posts: 83 ✭
    edited February 2016
    Options
    Hi Corinne,

    There are 3 typical file types you can receive from your client.
    1. .QBW - running company file
    2. .QBB - standard backup of the company file
    3. .QBM - portable backup of the company file
    Please ask your client to upload one of the 3 and please note that you should not open a file directly from a dropbox. Copy/move the file out of the dropbox and put it on your local PC hard drive then make attempts to restore/open the file.

    Regards,
    Alex

Categories