How can I reset a credit note???

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  • Question
  • Updated 5 years ago
Hi,
Using Reckon Accounts Pro 2014.

I entered a credit note from a supplier as per normal.

Then I used the credit note to pay against that account (as per normal) (I had to use the credit, and also pay some to balance the account). 

Then I realised I used the credit against the wrong Invoice.

So I deleted the original "Pay Bills" transaction from the cheque register. 

Now I have gone back to re-enter the payment and it says I have no available credits.

How do I reset the credit so I can use it against my account again? 

Hope this makes sense!!!

Thanks,
Bec
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Rebecca

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Posted 5 years ago

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Rebecca

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As a side note, the available credit on the account has been used to pay previous bills, (it was a big credit), so it is linked with other transactions.  Just to make it more complicated!!!!