How can I void a bill payment in Reckon One?

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Annelys Hill
Annelys Hill Member Posts: 3 ✭
edited November 2017 in Reckon One
I cant delete the transactions because it will affect the bank balances and the accounts have been reconciled for over a year. 

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  • Gavin Baxter_8625197
    Gavin Baxter_8625197 Member Posts: 7 ✭
    edited December 2016
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    Are you referring to a transaction rule, to be applied to future transactions? - if so, go to Banking / Transaction rules and tick the box to the left of the transaction and then Delete.
    If you are referring to a past transaction I'm not sure why you would want to void it - as you say, that would affect the bank balance and past reconciliations.  I suggest that if you need to reverse a payment to you (receipt) then use Money Out to pay back to the Customer; or to reverse a payment you have made use Money In to receive the refund (or invoice for it, if you have that module). Failing that, use a journal.  Sorry if I have misunderstood your question.
  • Qwerty
    Qwerty Member Posts: 261 ✭
    edited March 2017
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    Hi Annelys,

    There is no void option available in Reckon One. Are you just wanting to unlink the payment from the bill but keep the payment in the system? 

    Perhaps you could explain your scenario in a bit more detail.

    Some things to consider:
    a) the bank account balance is linked to the payment
    b) the supplier balance is linked to both the bill & the payment
    c) accounts payable is linked to both the bill & the payment
    d) tax payable may be linked to the bill & the payment (if the bill has tax)
    e) expense accounts are linked to the bill & the payment

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