How do i a reverse an applied payment to invoices

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Susan O'Donnell
Susan O'Donnell Member Posts: 1 ✭
edited May 2020 in Accounts Hosted
in the pay bills sections I applied a payment to quickly without applying credits to the payment so now what I actually paid & what is in QB is wrong - is there a way to reverse the whole payment & start over?

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    Best way is to delete the payment and renter, doesn’t matter if it’s been reconciled that can be fixed
  • Jacqui Allen
    Jacqui Allen Member Posts: 238 ✭✭
    edited May 2020
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    Simply locate the invoice payment "un-apply payment", then allocate to selected invoices.
    NB I've had to un-apply several payments in order to allocate correctly

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