How do I cancel my Reckon One Book?

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  • Question
  • Updated 3 months ago
  • Answered
I have spent some time searching but can't find any way to deactivate my trial book.  Unfortunately Reckon One is not working for me as I hoped. Thanks
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Carolyn Post

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Posted 1 year ago

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Rav, Community Manager

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Hi there Carolyn,

Really sorry to hear Reckon One didn't work out for you. Is there anything in particular on this that you could give us as feedback?

To deactivate your Reckon One trial book, all you need to do is select the settings icon on your book in the Portal. Click Edit and then select the Deactivate option. (screenshot below)
(You will need to do this before your trial period expires)

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Carolyn Post

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Thanks Rav. Struggled with the functionality The program couldn't perform as I needed it to. Thanks anyway.
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John Thomas

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Such a pity that migration from on premise Reckon is so hard.
I also couldn't find a way to cancel until I read this post.
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Helen Hogan

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When logged into the portal click edit on the book then click deactivate
sorry to hear you are not happy...
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Carolyn Post

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Thanks Helen