How do I delete a bill wrongly entered when its date is the same as the lock off date which is the same as the book date

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  • Updated 9 months ago
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Alan Crocker

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Posted 9 months ago

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Nitesh Sharma, Employee

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Hi Alan,

Welcome to Reckon Community. 

Please follow the steps below to delete the bill in Reckon One. 

  • Under Day to Day select Bills.
  • Click on the transaction, If it is a closed transaction then first you need to unlink the payment by clicking on the Already paid  amount and  Unlink  at the bottom right corner.
  • Once you unlink the payment then you can go back to the transaction and edit/delete it.

 

Regards,

Nitesh

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Alan Crocker

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Yes but this doesn’t work if the bill date was wrongly entered as the same date as the lock off date and book dste
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Jon Martingale, Employee

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Hi Alan

You could temporarily remove the book lock off date (or someone with correct permissions could). Then delete the bill before finally resetting the book lock off date.

Regards

Jon Martingale
Reckon One UK