How do I delete my Reckon book and start over?

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  • Question
  • Updated 2 years ago
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My first play with the Reckon One demo, not realising it would actually start the book. Now I have an incorrect start date. I've tried to start again but of course it tells me that business name is already in use.(by  Me of course). How can I delete the book and start again?
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Roy Hilton

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Posted 3 years ago

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Rav, Community Manager

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Hi Roy,

I think you'll need to give us a call for this one, our Reckon One team is at 1300 RKN ONE. Give us a buzz when you can and we'll take a look.

Cheers
Rav
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Maki Daisley

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No, you can't do anything about it, I just call team and talked to Jass. He said I can only delete one by one or buy new book is only option. You can't delete and start over the book that already you start.
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Damean

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Hi Rav

I have a similar issue - incorrect details (company name and start date) in trial book. Can't I just delete the trial book and start a new book when I subscribe?

Damean
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Rav, Community Manager

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Sure can Damean,

You'll find the option here - 

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David

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I can not find this 'trial interface' to delete it, and tech support says I catagorically can not delete an unwanted book. 
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Rav, Community Manager

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Hi David,
Reckon One has changed a fair bit since this thread with the introduction on the Reckon Portal back in May 2017.

I've just popped a reply on your thread HERE

Cheers
Rav

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