How do I delete reversed journal entries that are not required in Reckon One

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Wendy_8596480
Wendy_8596480 Member Posts: 2 ✭
edited November 2017 in Reckon One
I have some reversal journal entries that are not required and I need to delete them. How can I do this?

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  • Qwerty
    Qwerty Member Posts: 261 ✭
    edited April 2017
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    Hi Wendy, This answer is under the assumption that the jounals are general journals & not pay run journals. The journal list screen has a column (Journal type) where you can see this info. Each journal has an ID. When you reverse a journal, the reversing journal uses the same ID as the original journal but has an 'R' appended. Example: Original journal ID 00087 Reverse journal ID 00087R The journal list screen has a column (Journal no.) where you can easily see this info. So in the example above where you have 2 linked journals (original & reverse). The original journal becomes read only due to the reverse journal. The reverse journal however can be deleted & once deleted the original becomes editable. To delete a reverse journal just locate & click on it via the journal list screen. When viewing the reverse journal there is a delete option available in the top right of the journal.
  • Wendy_8596480
    Wendy_8596480 Member Posts: 2 ✭
    edited August 2016
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    Thank you that helps.
  • Jodie Porter
    Jodie Porter Member Posts: 31 ✭
    edited November 2017
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    What if you need to reverse a Payrun journal? I accidentally ended up with the same pay run going through 3 times

  • Ani Tarnok
    Ani Tarnok Member Posts: 12 ✭
    edited November 2017
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    Me too Jodie.  If you haven't already done so, I will start a new conversation about it.
  • Jodie Porter
    Jodie Porter Member Posts: 31 ✭
    edited November 2017
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    I haven't done so. Can you add me to the conversation? I'm not very good at this system!!
  • Jodie Porter
    Jodie Porter Member Posts: 31 ✭
    edited November 2017
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    Just on the phone to the support team. If you still have the pay runs in there go in and undo the pay runs. If you have deleted the pay runs like I have then it seems much harder!! He's just logging in to my account to see if he can fix it!
  • Hair Today
    Hair Today Member Posts: 13 ✭
    edited November 2017
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    This has just happened to me Jodie - can you tell me what the solution was?  I would rather not sit on hold to support and not have them call me back again.  Cheers,


  • Jodie Porter
    Jodie Porter Member Posts: 31 ✭
    edited November 2017
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    So far they suggest to go into day to day, make payment and find the payments that are incorrect. Then you need to delete each of those payments. Once you have deleted them all then you run another pay run correctly. I am not convinced that this is going to work in my situation as I feel like I have already tried this, however about to give it another go!!

    HOWEVER, If you haven't deleted the original pay runs, it is much, much , much easier as you can just undo the pay run and then the payments get reversed.
  • Hair Today
    Hair Today Member Posts: 13 ✭
    edited November 2017
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    I just deleted the original pay run, but the other entries are still listed in the journal - it only reversed one of them.  Guess I'll have to sit on hold.  Appreciate you getting back to me.  Cheers
  • Jodie Porter
    Jodie Porter Member Posts: 31 ✭
    edited November 2017
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    You need to undo the pay run and then delete the whole pay run and start again (make sure you write down their hours first!) It doesn't work if you undo pay run and leave it as a draft as for some reason this causes a problem if there are multiple employees. Good luck!

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