How do i delete the bank previous bank reconciliation report in Reckon Hosted, as i have selected the date range incorrectly

  • 1
  • Question
  • Updated 3 months ago
  • Answered
How do delete previous bank reconciliation reports and redo it
my balance is not matching and i noticed that i have been not selecting the date range correctly. just need to redo and select correct date range 
Photo of Raheela Shah

Raheela Shah

  • 70 Points

Posted 1 year ago

  • 1
Photo of Shane

Shane, Employee

  • 7,428 Points 5k badge 2x thumb
Hi Raheela,

You need to click on Undo Last Reconciliation in the reconciliation window.


Then redo your bank rec for that month.

Regards
Shane.
Photo of Jennifer Ho

Jennifer Ho

  • 70 Points
Hi Shane,
I've a question on undoing bank reconciliation.  The only problem I encountered while trying to undo the reconciliation is that  a message pop which which does not allow me to undo saying that my last undo reconciliation is completed.  To continue to undo  I need to delete service charges,  interest charges before I can proceed.  What does it mean? 
Thanks. Jen
Photo of Graham Boast

Graham Boast, Accredited Partner

  • 11,344 Points 10k badge 2x thumb
Hi Jen

Rather than undo - which just creates work for yourself, enter the date and amount of your last reconciliation, then Locate Discrepancies > Discrepancy Report.  This should give you what transactions have been deleted.

Reenter these, then tick then in the reconciliation screen to get back to your original starting place.

Graham 0409317366
graham@reckonhelp.com.au
Photo of Jennifer Ho

Jennifer Ho

  • 70 Points
Thanks Graham. Yes it works. Too bad I undo one month worth of work earliar. But it was easy to tick the whole month transactions as I am confident on all my entries.