How do I find my installation key for Reckon accounts 2019? . I logged on to members area of the Reckon website, but no luck.

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  • Updated 5 months ago
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Mike Garben

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Posted 5 months ago

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Hi Mike

are you updating from 2018?  Current key is in help>about

Have you just purchased and are installing?  Should come in an email 

In other words what do you need the key for?
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Mike Garben

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I currently use Accounts 2018. I renewed my annual 5-user licence recently - that’s entitled me to an upgrade in previous years. Now I have just downloaded Accounts 2019 and tried to install - it asks for the key.
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Kevin Russell, Accredited Partner

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Mike if you have your reckon customer number and PIN log in to the members area. Your software downloads is there along with the key code
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Gerry Winter, Accredited Partner

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Mike,
if you are still having problems Text me privately with your customer id on 0418907140 and i will check it out.

Gerry
Hi Mike

Installation keys via member login, I think, are only available to professional partners.  If you are upgrading the same product & level then you should use the same installation key as 2018.  (help>my lic info). This key tells Reckon what product you have, and can always download & reinstall with this key.

If you have upgraded to a new level of product, say basic to accountants edition then you will be emailed a new key.
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Mike Garben

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OK thanks, I have found the key by logging in then clicking on the download section, even though I had already downloaded it, then selected the product, then the key popped up. So everything good now, thanks.

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Kevin Russell, Accredited Partner

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Of course you did. Good job. It's not supposed to be complicated. Peace