How do I find my installation key for Reckon accounts 2019? . I logged on to members area of the Rec
Mike Garben
Member Posts: 5 ✭
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Hi Mike
are you updating from 2018? Current key is in help>about
Have you just purchased and are installing? Should come in an email
In other words what do you need the key for?0 -
I currently use Accounts 2018. I renewed my annual 5-user licence recently - that’s entitled me to an upgrade in previous years. Now I have just downloaded Accounts 2019 and tried to install - it asks for the key.0
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Mike,
if you are still having problems Text me privately with your customer id on 0418907140 and i will check it out.
GerryGerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Hi Mike
Installation keys via member login, I think, are only available to professional partners. If you are upgrading the same product & level then you should use the same installation key as 2018. (help>my lic info). This key tells Reckon what product you have, and can always download & reinstall with this key.
If you have upgraded to a new level of product, say basic to accountants edition then you will be emailed a new key.0 -
OK thanks, I have found the key by logging in then clicking on the download section, even though I had already downloaded it, then selected the product, then the key popped up. So everything good now, thanks.
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