How do I find the MyLive file in my banks online banking site
Rob and Adrienne Carswell
Member Posts: 1 ✭
I have reckon hosted and am trying to make an online payment. I have created the ABA file and it has been saved to Desktop/ThisPC/Mybackup/MyLive, however when I go into the banking website I can't locate that directory. How do I locate it?
0
Comments
-
Hi Rob,
The My Live (Q:) drive is unique to Hosted so won't appear anywhere outside of it. What you need to do is use the Floating Toolbar to download the ABA file from the Q drive to a local destination on your PC then upload it your bank's site from there.
Check out this video below on how to use the toolbar to download files (and other tasks) from My Live (Q:)
https://www.youtube.com/watch?v=uK7eOPHkZck
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community