The invoice generated has the incorrect amount listed. Rather than delete the invoice and reissue under a new invoice number, the customer was me to issue a credit for the difference as they have already closed off the previous month and can’t make any changes. How do i do this?
John, please excuse my ignorance, but I am quite new to this program.
Could you please advise the steps I go through in order to create a customer adjustment note and then the steps on how to accept payment on the invoice and apply that adjustment please? I haven't the slightest clue on where to start