how do I locate missing records?

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Peter Schiff
Peter Schiff Member Posts: 2 ✭
edited August 2019 in Personal Plus and Home & Business
I renewed my annual license recently. Now I cannot find transactions that were entered after mid-2015 approximately. Where are they?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,391 Community Manager Community Manager
    edited December 2017
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    Hi Peter,
    Do you have multiple copies of your files that have a similar naming convention? If so, are you opening the most recent up to date file?
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  • Peter Schiff
    Peter Schiff Member Posts: 2 ✭
    edited December 2017
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    Thanks Rav. Your suggestion fixed my problem.
    Regards, Peter

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