how do I locate missing records?

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  • Problem
  • Updated 6 months ago
  • Not a Problem
I renewed my annual license recently. Now I cannot find transactions that were entered after mid-2015 approximately. Where are they?
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Peter Schiff

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Posted 6 months ago

  • 1
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Kevin Russell, Accredited Partner

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Jeepers I hope you have a backup. You do have one, dont you?
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Rav, Community Manager

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Hi Peter,
Do you have multiple copies of your files that have a similar naming convention? If so, are you opening the most recent up to date file?
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Peter Schiff

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Thanks Rav. Your suggestion fixed my problem.
Regards, Peter