How do I match a single deposit (credit card settlement) to the 2 or 3 different customer transactio

Sally_7600414
Sally_7600414 Member Posts: 6
edited February 2018 in Accounts Hosted
As far as I can tell, you cannot match a single bankdata entry to more than 1 transaction (received payments). I have now struck a point where two clients paid by cc on the same day - one transaction on the bank statement at the end of the day and I don't know what to do with it.

Comments

  • Shannon Sciuto
    Shannon Sciuto Member Posts: 98
    edited February 2018
    Hi Sally, 

     - you'll need to prepare the payments received through the Receive payments window and deposit the funds to the Undeposited Funds account
     - From the bankdata screen, select the unmatched deposit, click "add one to register" then choose the as a deposit option.  Using the Make Deposits window collect the multiple payments and "deposit" the funds. 

    Cheers, 

    Shannon
    Cinch Administration
  • Priscilla_Ognenis
    Priscilla_Ognenis Member Posts: 66 ✭✭
    edited January 2017
    I just apply each of their payments separately on same day for their own total in receive payments, it still works out if the cc statement just shows an overall total for that day (as it doesn't itemize the payments).  Just add up the payments in your bank account register to make sure the total matches the cc total on statement.  Not sure if that's the correct procedure but it works for us.
  • Sally_7600414
    Sally_7600414 Member Posts: 6
    edited June 2015
    Thanks Shannon, worked a treat.

  • Sally_7600414
    Sally_7600414 Member Posts: 6
    edited June 2015
    Yeah Priscilla, that's how I did it when I was manually reconciling a bank statement but now I import the data through Bankdata to Hosted Accounts - that will only match one for one. I'm getting there :)

  • Priscilla_Ognenis
    Priscilla_Ognenis Member Posts: 66 ✭✭
    edited June 2015
    Oh, I see, I haven't done that yet.  I think I might not now :)