How do I process end-of-year finalisation on Reckon STP App?

  • 3
  • Question
  • Updated 1 month ago
I have read the information about posting EOY  Finalisations from desktop software, but how do you do this from the Reckon STP App?

When submitting the last pay run, I ticked the box to declare that. A few days later, I discovered problems with earlier pay runs that were ultimately resolved.

My question is...is that final declaration still valid? It was indeed my last pay run, regardless of the corrections made to earlier pay runs.

How can I verify that this declaration has been made? My employee has checked the income statement via ATO and it is not listed as TAX READY.
Photo of Erin

Erin

  • 270 Points 250 badge 2x thumb
  • like I want to get to the point where this app works??

Posted 2 months ago

  • 3
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 49,798 Points 20k badge 2x thumb
Did you ring ATO?
Photo of Erin

Erin

  • 270 Points 250 badge 2x thumb
The information I have from the ATO is that this is something that is done through the software that is used to report income payments - ie, Reckon STP App.

"The employer makes a finalisation declaration by providing a finalisation indicator for an employee via the employer's STP reporting software."

So I would like to know how do I provide that finale indicator? I have checked the box "This is a final payment" but I have no way to know if that has registered. I assume not, because the employee's ATO income statement is not "Tax Ready".
Photo of Joseph Li

Joseph Li

  • 1,192 Points 1k badge 2x thumb
The adjustment you made to correct earlier errors removed the finalisation indicator. Another dummy final pay run should reinstate “tax ready” status.
Photo of Erin

Erin

  • 270 Points 250 badge 2x thumb
I tried that but you can't do a pay run of $0, so not an option.
Photo of Joseph Li

Joseph Li

  • 1,192 Points 1k badge 2x thumb
A -$1 pay run followed by a $1 pay run (final payment). What ever it takes.
Photo of Michaella Smith

Michaella Smith

  • 112 Points 100 badge 2x thumb
How do we check what final figures where sent to the ATO for that finanical year, It should be right but I would really like to check, how did you tell?

Photo of Joseph Li

Joseph Li

  • 1,192 Points 1k badge 2x thumb
The processed figures are in employee myGov.
Photo of Erin

Erin

  • 270 Points 250 badge 2x thumb
No they aren't. I have mulitple listings of the transaction with no amount next to it. Only one transaction has a payment total. So the ATO figure are not providing processed figures. And the question still remains...How do I finalise the EOY reporting? My employee cannot use the ATO income statement because it is not TAX READY.
This is a question for Reckon STP App developers, please??
Photo of Erin

Erin

  • 270 Points 250 badge 2x thumb
Anyone reading this post with similar problems - DONT DO A DUMMY RUN OF -$1 pay run followed by a $1 !!
Good news is - it finalised the income statement as Tax Ready.
Bad news is - the total income amount is ZERO.

I'm done with this App!

Photo of cindy

cindy

  • 100 Points 100 badge 2x thumb
Agree! I had the same problem. I paid my staff 50k but his tax return in My gov showed 90k instead. I call ATO and they said you had to ammend it through the STP app. How could I do that? What a hell!!
Photo of Joseph Li

Joseph Li

  • 1,192 Points 1k badge 2x thumb
Hi Erin,
Have you tried the method -ve $1 adjustment, followed by a $1 final pay run. I am pretty sure it would finalise because that was how I did it.
Joseph
Photo of Erin

Erin

  • 270 Points 250 badge 2x thumb
Read my comment above.
Photo of Rav

Rav, Community Manager

  • 84,120 Points 50k badge 2x thumb
Hi Erin,
The free STP app contains the final pay event declaration which needs to be ticked if its the final pay of the financial year as you've already mentioned in your above post. This is all that is required in the micro-business app to 'finalise' or mark the last pay event, it does not have a finalisation process that full fledged accounting software has.

I'm not really following the adjustment posts above or why its being done but if there's something you need to clarify or further questions, let me know.
Photo of Emily Cameron

Emily Cameron

  • 130 Points 100 badge 2x thumb
Hi Rav,

Can you please confirm whether or not ticking 'final pay' satisfies the ATO requirements for finalisation OR if further steps need to be taken?

Thanks,

Emily.
Photo of Nick Jacobs

Nick Jacobs

  • 150 Points 100 badge 2x thumb
Hi Rav,  I absolutely ticked the box that said this was the final pay and it has not gone through to the ATO and there employees do not have their Income Statements available to them.  I have also done another post today and also emailed your customer service email.  The Reckon STP App gave absolutely no indication that this Final Payment for the Year tick actually went through and now when you access that payrun it shows nothing about it being the final payment for the Year.  Looking forward to the solution.  When I also check the ATO business portal, I can only see the individual pay events and can not see any referrence to the ytd openign balance payments to employees that I entered when I first used the STP App on 3rd June 2019.  This is very disappointing.  If the Free App does not work properly then it should not have been released.  Does not only inconvenience the Employers but also our employees when we are trying to do the right thing from the new reporting system.  Sets a really poor impression for Reckon as a company. 
Photo of Erin

Erin

  • 270 Points 250 badge 2x thumb
Hi Rav,
Yes, would love to clarify this because it is a mess.

I did a final pay run on 20 June and ticked the box in the App declaring that it was a final pay run.

After the 20 June STP went through, it was discovered that a previous pay run from 15 May had been duplicated in the employee reporting so I did an adjustment to fix the duplication. That was successful.

I didn't think the adjustment would negate the final declaration 20 June as it related to the payment on 15 May. However, the employees ATO income statement never turned to "TAX READY."

Someone on this post suggested doing a -$1 pay run followed by a $1 in an attempt to re-declare the final pay run. I did that  and it worked for the declaration (the ATO income statement is now TAX READY) however it wiped out all the reporting so the employee's income statement is ZERO.

I don't want to further complicate my reporting, so at this point, I will report income earnings and withholdings the old fashioned way via paper.

I'm not sure what I will do for 2019-20.


Photo of melissa molinia

melissa molinia

  • 110 Points 100 badge 2x thumb
I have the same problem . I have a payment sitting on pending even though the ato say it is fine at their end . I cannot get tax ready for my employee. I also did a duplicate and ticked the box and still not tax ready . I may have to do the old fashioned way as well .
Photo of cindy

cindy

  • 100 Points 100 badge 2x thumb
Hi Melissa. I had similar issues with the Reckon mobile app. I call ATO today and they said because you use STP, they didn’t accept any paper lodgement any more! If you successfully do that, please let me know. Thanks in advance!
Photo of melissa molinia

melissa molinia

  • 110 Points 100 badge 2x thumb
I also called ATO Cindy and they were happy for me to use the paper lodgement . I am also changing to another STP
(Edited)
Photo of cindy

cindy

  • 100 Points 100 badge 2x thumb
Hi Mellisa. Good to know that ATO will accept paper lodgement even you start STP. I will consider changing STP providers too.
Photo of Julia Austin

Julia Austin

  • 60 Points
My pays are twice a week 2 states on a Monday and 2 states on a Thursday I never do one payroll with all staff and now that all the pays are complete how do I do a final pay event with 270 staff that is split.  It will never be a final pay event as they are not all in the same payroll??!!  I don't know what to do.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 49,798 Points 20k badge 2x thumb
You can submit both as final.