how do i renew my Reckon Accounts Premier licence? no invoice received yet!

Greg Tenni_8946652
Greg Tenni_8946652 Member Posts: 17
edited July 2020 in Reckon Accounts (Desktop)
Haven't received renewal invoice for Reckon Accounts Premier

Comments

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
    Have you changed your email address since the last renewal?  Have you looked in your junk email box?
    John L G
  • Greg Tenni_8946652
    Greg Tenni_8946652 Member Posts: 17
    edited June 2020
    Email address is probably different. How do I get a copy of the invoice?
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited June 2020
    You will need to ring the Reckon support line.
    John L G
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited June 2020
    Greg, try this instead.  Go to https://estore.reckon.com.au/ and login using your member/registration number and your pin and you should then be able to pay for your renewal.  I am not sure if this site will work for you and it could only work for me as I have a slightly different membership.
    John L G
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited June 2020
    Hi Greg, how did you go with John's steps above?


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  • Greg Tenni_8946652
    Greg Tenni_8946652 Member Posts: 17
    edited June 2020
    Got it done a different way. It's complicated. All sorted now.