how do i report a new payrun after I have finalised the year. There is no button for "new payrun event"

  • 1
  • Problem
  • Updated 2 months ago
No button for "new payrun event" after finalising year
Photo of Kathryn Haines

Kathryn Haines

  • 90 Points 75 badge 2x thumb

Posted 2 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 84,752 Points 50k badge 2x thumb
Hi Kathryn,
If you are creating a 'new' payrun in your Reckon accounting software, don't select any options and it will create a new pay event file for you to upload into the GovConnect service.

When GovConnect asks you which kind of pay event you are uploading, choose the 'New Pay Run' option.