How do I reset the lodgment status in reckon elite. An unlodged return is coming up as lodged

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  • Question
  • Updated 2 months ago
  • Answered
Reckon Elite is indicating a return has ben lodged when it hasn't. I have tried deleting the return but it wont allow me to lodge unless I reset it in reckon.
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Darrell Cruse

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  • frustrated

Posted 2 years ago

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Matthew, Alum

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Hi Darrell,

Support has a tool to reset the lodgement ill ask them to contact you.

Regards,

Matthew
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Peter French

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I discovered the same issue last night when checking lodgements today being the last lodgement day. I have individuals and trusts affected and some with 6 figure incomes so who will pay the interest? They show as lodged and also show the validation details. No point discussing this with the ATO as they will say '... Reckon Elite again? ...' as previously.
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Terence Yew

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What is the solution? I have the same issue
(Edited)
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Nhi Nguyen

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Have they provided solution? We have the same problem
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Peter French

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Interesting as l have lodged returns showing as lodged which they are but when l go to lodge new untick them each time
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Peter French

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What does the ATO Portal show?
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Nhi Nguyen

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Hi Peter, thanks for your quick response. The portal is showing not lodged.