How do I reverse a written off invoice

Jimbo_3275020
Jimbo_3275020 Member Posts: 8
edited August 2019 in Accounts Hosted
I wrote off an Invoice about four years ago when a client was liquidated and now the parent company wants the information the franchise was invoiced for.  They are offering to pay the outstanding Invoice but I don't want to send them one with "PAID" on it and zero balance.

Comments

  • Sara - Balancing Numbers
    Sara - Balancing Numbers Member Posts: 75 ✭✭
    edited August 2019
    Hi Jim. By what means did you write off the invoice?  IE did you create an adjustment note or was there another method?  I have a suggestion but need a little more info first please.
  • Kathy Mackinlay_6947388
    Kathy Mackinlay_6947388 Member Posts: 141
    edited March 2015
    Can you call up the invoice and then go to the history. Go to the historic entry and make it nil. This will put the amount back on the invoice. Print or email the invoice then reinstate the nil transaction. This may work.
  • Jimbo_3275020
    Jimbo_3275020 Member Posts: 8
    edited March 2015
    Thank you - I had never been to the History page before.  So maybe if I combine both suggestions ?
  • Jimbo_3275020
    Jimbo_3275020 Member Posts: 8
    edited March 2015
    I made a Journal Entry as per the Help Section and balanced it with a "Write Off"