How do I stop trial balance from entering invoices and payments? it is doubleing my income when I d

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Mark Bedggood
Mark Bedggood Member Posts: 5 ✭
edited April 2020 in Reckon Accounts (Desktop)
When I do a trial Balance it puts my deposits and invoice figures in together doubling my income.  I only wand payments in there.  How do I fix this? 

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  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
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    Hi Mark

    In the Trial balance it will give you the amount of every invoice ever issued in the file as at the date of the report.

    If you only want payments then filter the report to show only payment type, however this is not the purpose of the trial balance, there are much better reports it you want to know the payments received either for a period or per customer.

    A Profit & loss (cash basis) will only give you the amount you have received during the period of the report.

    What is it that you are trying to do when running the Trial balance.
  • Mark Bedggood
    Mark Bedggood Member Posts: 5 ✭
    edited March 2016
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    Sorry Kim I just realized I meant profit loss statement not trial balance.  When i do a Profit loss statement it doubles my income buy having my invoice and payments for the invoice in the same report as income,
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Mark,

    Welcome to the Reckon Community.

    How are you processing the payment of the Invoice?


    regards,
    John

  • Mark Bedggood
    Mark Bedggood Member Posts: 5 ✭
    edited March 2016
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    Hi John,
                 I go to receive payments tick the invoice then close and save.

    Mark.

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Thanks Mark,

    the items on the invoice, what account are they assigned to?

    regards,
    John.

  • Mark Bedggood
    Mark Bedggood Member Posts: 5 ✭
    edited March 2016
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    John,

               I have them assigned to their categories eg: scrubbing a shop floor is assigned to floor cleaning, window washing is windows etc.

    Mark.
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Mark,

    I've sent you screenshots of th entire process I did - I hope they'll help you isolate why you are getting the doubling up.


    regards,
    John.
  • Mark Bedggood
    Mark Bedggood Member Posts: 5 ✭
    edited March 2016
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    John my program is Easy Start First Business edition 2013. It looks nothing like the screenshot you sent me.

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