How do you update a company file?

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  • Updated 2 years ago
My work has used QuickBooks in the past and I have a .QBW file that I want to open.

We had misplaced the software to open this document so I sourced a copy of QuickBooks Premier 2011-2012 to try and view this file.

I downloaded this software and went through the following steps:
Open an existing Company File > Open a company file (.QBW) > Selected my file (in .QBW format) > Attempted login

When I tried to login an error came up "This company file needs to be updated. Contact your QuickBooks Administrator".

Does anyone know how to update this file?
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Horses Rock

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Posted 2 years ago

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Rav, Community Manager

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Hi IEC, welcome to the Reckon Community,

There's some info in this KB article on how to handle that particular message/situation - 
The company file needs to be updated message when opening a client’s company file
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Depending on the age of the data file if it is a version 7 or version 8.

You may need to upgrade through.

The above two had major changes to data base structure and must be upgraded.

Then the 2011/12

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Horses Rock

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Thank you for your reply Adrian

I think it is 2007/08 version.
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Gillian, Accredited Partner

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you also need to be logged in as Admin user to upgrade a file