HOW TO CHANGE COMPANY DETAILS In the Reckon Portal of STp

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  • Question
  • Updated 3 weeks ago
I need to change the company details like the contact person and email address in the reckon customer portal of STp but i cannot do that on the sites.
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Sarah Jean

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Posted 1 month ago

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Kevin Russell, Accredited Partner

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This is from the abn register.
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Rav, Community Manager

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Hi Sarah,
Do you mean the details in the Reckon Portal account itself?

The details of the STP entity is pulled from the ABR as Kev has mentioned however if you want update the PORTAL account details, this can be done through your Profile settings. See the screenshot below for an example.


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Sarah Jean

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Hi Rav, 


I try that also but when I log in again the details won't change it. 
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Helen Poggio

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I am having exactly the same issue.
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E-Lan

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Me too. I updated, but still not reflecting