How to change or override admin password in old Reckon/QB files

  • 1
  • Question
  • Updated 3 months ago
  • Answered
I need to access records from an old Reckon / Quickbooks file. We have the digital file and an old desktop version of Reckon/quickbooks. BUT we have misplaced the admin password.

When we try to open the files it asks for a password and I can't see a way to override it. 

How can we override this entry screen or change the password?

Would the Reckon technical support team able to do it if we supplied the digital file?

Please advise what courses of action we can take. 

This is an urgent matter.

Many thanks in advance, Lee
Photo of Lee

Lee

  • 336 Points 250 badge 2x thumb

Posted 3 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 47,986 Points 20k badge 2x thumb
Photo of Lee

Lee

  • 336 Points 250 badge 2x thumb
Thanks so much Rav. I'll submit a request. cheers. Lee
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 34,254 Points 20k badge 2x thumb
Lee I can remove it Kevin t:0407744914