How to record third party fee collection which is not an income

I am a registered migration agent and have questions about how to record the "third party fee" in Reckon one.

For example
1. I need to issue invoice to a client for "visa application fee" says A$500
2. Client pays me A$500 in my account
3. I paid A$500 to the government

I am really confused how to enter this in reckon one

My question is this fee should not be recognized as "income"
Initially I set up an item as other income (buy) and other expense (sell)

In profit and loss report, it makes my income so high which is not correct at all.

Anyone can help?