How to Remove "Balance Forward" on Statements

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  • Updated 9 months ago
Hello! I am using Reckon Accounts Plus 2018.

I would like to send customized statements to customers, without included forwarded balances. 

I wait until I reconcile with the bank statement to apply payments to invoices, but I keep a record of invoices that have been paid outside of reckon accounts so that when I send statements, I can customize the date range so I don't include invoices that have been already been paid. As I don't reconcile until the 2nd or 3rd of each month, but want to send statements by the last day of the month that means that some customers have a "balance forward" even when I customize the statement period to only include the open invoices. Is there a way to adjust the statement so it doesn't include a "balance forward"?

Many thanks!
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Accounts NZ

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Posted 9 months ago

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Hi Accounts NZ

Am a bit puzzled as to why you don't apply payments until you reconcile the bank account?
Statements are designed to reflect a customer's account activity but if all of their activity isn't up-to-date, it can't work ...

Personally, I find "reconciling" (in RA) as per the actual bank account's statement (end) dates is the most efficient & accurate for source document cross-referencing.
However, I still enter the transactions so my (RA bank) account matches with the actual account's running daily balance.

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

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Accounts NZ

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Thanks for your reply Shaz. Certainly, I do understand your confusion. The woman who was doing accounts previously was having difficulties with creating double entries when inputting the transactions and then reconciling later, so the boss has specifically requested that I wait until reconciling to enter the transactions. I have a physical document which I use for tracking prior to reconciling.