Where did you turn on Tax Tracking?
Was it on the Bank Account? right-click Bank Account > Edit account, and select Yes to Tax-Tracking enabled.
This will create a Tax Control account in your Business module which will then show on your Account List.
If this is still a problem create a new file and check whether the tax codes are available.
Hope this helps.
Anyway, here's a test acct screenshot. Still no Tax Control acct and no tax codes under 'edit category', but I do have a split button.
It is strange how it got the type as 'Invoice' for an account. I'm not quite sure how this has happened. However I would like to do some test and see if that will resolve the issue.
Can you please create a new Data file and see if the phenomenon is replicable there?
- Go to file menu on the top and click on new.
- Select new file.
- And follow the prompt to create a new file.
- See if the tax codes appears here.
This will tell us if the issue is local to your file or if in installation. If you can see the tax codes in the new file you just created, means something wrong on the file, maybe in the way it was setup. Can you please let us know how long have you been using this file for? When was it first created? From which version?
It was created in Quicken Premiere Home & Business 2005 :-0 In the past few days I have enabled tax tracking on this account, but no tax codes are available. And no split button either.
However, If I create a totally new data file, it has tax codes and just now I created an invoice to which I added an item to which I was able to select and apply the GST code. At that point the Tax Control account was automatically created.
So it does appear that it is my file (the descendant of the original created in 2007) that is having a mismatch with H&B 2018, or that has a corruption. New data files, or the example files supplied with the software, work fine, so the software itself is OK.