How to stop sending e-mail pay slips?

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Hans Zhuang
Hans Zhuang Member Posts: 7 ✭
edited February 2018 in Accounts Hosted
I accidentally click on other place then "Send" when sending pay slip by e-mail. Then the e-mail with "send" button of the whole dialog is gone. Just "Going Online" is left and no matter how many time I click "STOP", it is still there. Does anyone know how to solve it?

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Comments

  • Shannon Sciuto
    Shannon Sciuto Member Posts: 98 ✭
    edited February 2018
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    Sounds like you might have frozen it? You may need to force a log out from the control panel and try resending. The control panel is the other big button when you first log in but before you open a new tab and open accounts hosted.
  • Hans Zhuang
    Hans Zhuang Member Posts: 7 ✭
    edited January 2016
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    Hi Shannon, I enter the control panel but can't find the way to force a log out but only log out the Hosted account, which I did but couldn't change the page. I wait for a whole night then it gets normal this morning. Could you tell me how to do it if it happens again? Thanks.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,409 Community Manager Community Manager
    edited December 2016
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    Hi Hans,

    Here's how to log off user sessions from the Control Panel in Accounts Hosted
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  • Hans Zhuang
    Hans Zhuang Member Posts: 7 ✭
    edited January 2016
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    Thanks Rav, I will try this method next time.

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