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180 Points
Posted 6 years ago
Lauren Roe, Accredited Partner
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590 Points
Hi Jeff
What version of Reckon Accounts 2014 are you using?
Your company file can only be opened in the same version of Reckon Accounts (Premier) or higher (Enterprise). It cannot be downgraded from Premier (eg Plus or Pro).
I hope this helps.
Lauren
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180 Points
Lauren Roe, Accredited Partner
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590 Points
Hi Jeff
Unfortunately you cannot open a company file from the Premier edition with the Accounting edition as this is classed as downgrading.
You will either have to purchase Reckon Accounts Premier 2014 or start a new company file in the Accounting edition.
Kind Regards
Lauren
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152 Points
quickbooks 2012/13 wont let me restore my backup.
My old computer crashed so I had to get a new one. I have installed QuickBooks EasyStart Lite 2012/13 onto the new one. My Problem is it will not allow me to restore my backup. Exact wording is - (QuickBooks cannot open this data file because it was created in a different edition. You can only open QuickBooks EasyStart data files within this edition). I do not understand as it is all the same! Please Help!
Mirko, Alum
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34,812 Points
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152 Points
It must have updated automatically because I do not remember doing it. And not really sure what R2 or R3 is. What should I do?. Do I need to upgrade and if I do so will I be able to restore my backups off my USB?
Mirko, Alum
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34,812 Points
If a file is upgraded by year or occurs it cannot be downgraded. So even if openned else where on a higher or newer version (including trials), the file cannot be used in the older edition.
Did you install the latest version of QB/RA that you have?
If you email me your customer ID to community@reckon.com I can have someone look into which versions you've previously had.
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152 Points
Mirko, Alum
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34,812 Points
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