When attempting to open company file of QB Premier 2010/11 with Reckon Accounts 2014, I receive the message "Cannot open data file because it was created in a different version". Can I update the data file to work with Reckon Accounts 2014?
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180 Points
Posted 5 years ago
Lauren Roe, Accredited Partner
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590 Points
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180 Points
Lauren Roe, Accredited Partner
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590 Points
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180 Points
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152 Points
This reply was created from a merged topic originally titled
quickbooks 2012/13 wont let me restore my backup.
My old computer crashed so I had to get a new one. I have installed QuickBooks EasyStart Lite 2012/13 onto the new one. My Problem is it will not allow me to restore my backup. Exact wording is - (QuickBooks cannot open this data file because it was created in a different edition. You can only open QuickBooks EasyStart data files within this edition). I do not understand as it is all the same! Please Help!
quickbooks 2012/13 wont let me restore my backup.
My old computer crashed so I had to get a new one. I have installed QuickBooks EasyStart Lite 2012/13 onto the new one. My Problem is it will not allow me to restore my backup. Exact wording is - (QuickBooks cannot open this data file because it was created in a different edition. You can only open QuickBooks EasyStart data files within this edition). I do not understand as it is all the same! Please Help!
Mirko, Alum
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34,812 Points
Hey Tahnee, If you had updated you QB12/13 to R2 or R3 (tax updates) you would also be receiving this error, as files cannot be downgraded or backwards compatible!
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152 Points
It must have updated automatically because I do not remember doing it. And not really sure what R2 or R3 is. What should I do?. Do I need to upgrade and if I do so will I be able to restore my backups off my USB?
Mirko, Alum
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34,812 Points
Hey Tahnee, I've spoken to tech support team and they've advised this error indicates that this file has been opened in a higher version or year (ie. Pro or Plus of 12/13 or Accounts Business Easy Start 2013 etc...).
If a file is upgraded by year or occurs it cannot be downgraded. So even if openned else where on a higher or newer version (including trials), the file cannot be used in the older edition.
Did you install the latest version of QB/RA that you have?
If you email me your customer ID to community@reckon.com I can have someone look into which versions you've previously had.
If a file is upgraded by year or occurs it cannot be downgraded. So even if openned else where on a higher or newer version (including trials), the file cannot be used in the older edition.
Did you install the latest version of QB/RA that you have?
If you email me your customer ID to community@reckon.com I can have someone look into which versions you've previously had.
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152 Points
Hi Mirko I emailed my customer ID to you but am still waiting on a reply. If you could get back to ASAP it would be greatly appreciated as I have no access to quickbooks and we need to get it sorted to do our TAX.
Mirko, Alum
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34,812 Points
Hey Tahnee, I haven't received any emails from yourself (or any which have not been responded too). Can you please try sending the email again and add ATT: Mirko from Tahnee to the subject line, so it is easily visible. - Mirko
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152 Points
Thanks Mirko I have just emailed you.
